Shipping policy

 Find You Bliss, we understand how exciting it is to receive your wellness products, and we take great care when preparing and coordinating every order.

Orders are generally processed within 5–15 business days after payment has been successfully confirmed. Processing may include payment verification, manufacturer confirmation, product preparation, quality checks, and freight scheduling. Processing times do not include weekends or public holidays. Custom-made, special-order, or backordered products may require additional time.

Once your order has shipped, tracking information will be sent by email whenever available. Delivery times vary depending on your location, product availability, selected shipping method, freight-carrier schedules, weather conditions, and other circumstances outside our control.

Large products such as saunas, spas, massage chairs, and red-light therapy equipment may be delivered through a freight carrier. Unless otherwise stated, freight delivery is generally curbside and does not include indoor placement, unpacking, assembly, installation, electrical work, or removal of packaging.

Please inspect your order carefully before signing the delivery receipt. If you notice visible damage, photograph the product and packaging, note the damage on the delivery receipt, and contact us within 48 hours.

Customers are responsible for providing a complete and accurate shipping address, phone number, and delivery details. Additional charges caused by missed appointments, address changes, storage, or redelivery may be the customer’s responsibility.

For shipping questions or delivery assistance, please contact Find You Bliss at duncanbrand@icloud.com.